Privacy Policy
Your privacy is central to how we design Aapka Confidant. This policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
We collect information you provide when you sign up, complete an intake, book a session, or contact us. This may include your name, contact details, age, payment information, and any health information you choose to share.
2. How we use your information
We use your information to deliver our services, match you with the right practitioner, process payments, send session reminders, and improve our platform. We do not sell your personal or health information.
3. Who can see your information
Your therapist or psychiatrist can see the information relevant to your care. Our internal support team may access limited information when helping with bookings, payments, or technical issues. We restrict access based on role and need.
4. Data security
We use encryption, access controls, and regular security reviews to protect your information. While no system is completely immune from risk, we follow industry standards for healthcare and technology platforms.
5. Your rights
You can review, update, or delete your account and personal information at any time from your dashboard. You may also request a copy of your data or ask us to correct inaccuracies.
6. Cookies and analytics
We use a small number of cookies and analytics tools to understand how people use our website and to fix issues. You can manage cookie preferences through your browser settings.
7. Changes to this policy
We may update this policy as our service evolves. When we do, we will update the date at the top and notify you of meaningful changes.
8. Contact
Questions about privacy? Email us at care@aapkaconfidant.com.